We subconsciously use non-verbal communication as a roadmap to discover others’ intentions. Here is how to identify different non-verbal cues in our conversations.
Category: Communication Skills
How to handle difficult conversations
Difficult conversations often involve strong differences of opinion and may elicit strong and complex emotions. Avoiding such conversations is never an effective solution as it leads to poor working and personal relationships and workplace conflicts.
When we are not well equipped to handle difficult conversations both personal or professional, we find ourselves in conflicting feelings, insecurity and vulnerability.
Upgrade your negotiating potential
Know how to negotiate skilfully in your personal or professional endeavours.
How to deal with negative people in your life
Constant exposure to negative people can have a major impact on your overall sense of positivity whether it be at work, in your relationships, business environments or in your friend groups.
Recognise when negativity intrudes into your life so you do not have to be the target of others’ negativity.
How to overcome conflict avoidance
What is your tendency in most conflict situations – Do you avoid conflict or seek it out? Certain conflicts or issues get tougher to resolve because we lack awareness in how we each approach such issues.
