Persuasion plays an important role in our daily life. We always come across situations where we try to convince others to do something like for instance, getting our ideas across others, or to persuade someone to embody new healthy habits or behaviours or to consider our initiatives or a solution, or to work out a…
How to handle difficult conversations
Difficult conversations often involve strong differences of opinion and may elicit strong and complex emotions. Avoiding such conversations is never an effective solution as it leads to poor working and personal relationships and workplace conflicts.
When we are not well equipped to handle difficult conversations both personal or professional, we find ourselves in conflicting feelings, insecurity and vulnerability.