How to handle difficult conversations effectively

Difficult conversations are almost never about getting the facts right. They are about conflicting perceptions, interpretations and values.Douglas stone Difficult and uncomfortable conversations are something we all participate from time to time and are hard to avoid both in our personal or professional lives. A difficult conversation is any conversation in which there are strong … Continue reading How to handle difficult conversations effectively

How to handle conflicts productively

“The purpose of disagreement is not victory or defeat, it is progress.” - Teal Swan Disagreements and differences are inevitable and they often spark a conflict. We all have different opinions and ideas that often lead to serious disagreements in a discussion be it in work places or in our personal lives. You won’t always … Continue reading How to handle conflicts productively