Getting creative in solving problems is to unlock your creative ability by challenging your own assumptions, so you are receptive to new ideas.
No problem can be solved until it is reduced to some simple form. The changing of a vague difficulty into a specific, concrete form is a very essential element in thinking.” – J. P. Morgan
What is Appreciative Inquiry in problem-solving
Here is how to apply the 5-D cycle of Appreciative Inquiry to problem-solving