Difficult conversations are almost never about getting the facts right. They are about conflicting perceptions, interpretations and values.Douglas stone Difficult and uncomfortable conversations are something we all participate from time to time and are hard to avoid both in our personal or professional lives. A difficult conversation is any conversation in which there are strong … Continue reading How to handle difficult conversations effectively
Successful negotiations create opportunities and knowing how to negotiate skilfully is essential for personal or professional decision-making, problem-solving, conflict resolution and to build collaborative work environment. No matter what type of situation you are in, effectively negotiating a successful outcome always depends on not only what you do during the process, but also on what you refrain from doing.
]If you give into intimidation, you’ll go on being intimidated.”– Aung San Suu Kyi[
Some people resort to managing through fear or intimidation to exert control or to stimulate people’s performance, but it certainly cannot be a motivating strategy in long-term.
Whether the intimidation is internal that has to do with your thought process or external —having to do with the actions or behaviour of others, you can learn to overcome it.
What is your tendency in most conflict situations – Do you avoid conflict or seek it out? Certain conflicts or issues get tougher to resolve because we lack awareness in how we each approach such issues.
What do you do when a person’s behavior makes you feel taken for granted, controlled or undervalued in a personal or professional relationship? Feeling undervalued can be extremely frustrating and demotivating, especially in workplaces when you want your efforts to be recognized and rewarded. When your efforts go unnoticed, ignored and unappreciated, you feel small, … Continue reading How to stop being taken for granted
"Too many of us fail to fulfill our needs because we say no rather than yes, yes when we should say no.” - William Glasser To handle uncomfortable or hostile or difficult moments or situations in your personal or professional life, you should have a strong sense of yourself and should find balance in your … Continue reading How assertive are you?
In order to be successful in the work you do, you need to dedicate your time, effort and mental strength to what you pursue. But sometimes what makes your work difficult is the toxic behaviour of difficult people around you that fuel negativity, stir up doubt and generally make your work harder. Some people may … Continue reading How to deal with toxic behaviour
“The purpose of disagreement is not victory or defeat, it is progress.” - Teal Swan Disagreements and differences are inevitable and they often spark a conflict. We all have different opinions and ideas that often lead to serious disagreements in a discussion be it in work places or in our personal lives. You won’t always … Continue reading How to handle conflicts productively
“ There is no limit to what a man can do, as long as he doesn’t mind who takes the credit.” Working together works. Everyone, whether at work or in play situations need to work together. Even the horses pulling the chariot have to run at the same speed, for the chariot to move forward … Continue reading Working Together Works